Return Policy

At Gloogal Market, we strive to provide the best products and services. If for any reason you're not satisfied with your purchase, we offer the following return options:

Eligibility:

- Items must be returned within 30 days of delivery.

- Items must be in original condition with tags and packaging intact.

- Items damaged during shipping will require proof (e.g., photos).

Return Options:

- Refund: Full refund to original payment method.

- Exchange: Replace with identical item or store credit.

- Store Credit: Issued for future purchases.

Procedure:

1. Contact Gloogal Market customer support via WhatsApp or email.

2. Provide order number, reason for return, and photos (if damaged).

3. Receive return shipping instructions and RMA (Return Merchandise Authorization) number.

4. Ship item back within 7 days.

Exceptions:

- Personalized or customized items.

- Items marked "Final Sale" or "Non-Returnable."

Refund Timeline:

- Refunds processed within 5-7 business days after receiving returned item.