Q1. Are you a trader or a tea farmer?
Ans:We are the tea farmer from Kenya. We have our own tea garden and our own tea factory.
Q2. How do you control your tea quality?
Ans:Our tea made from planting→ picking→making →tea confronts with in international standards and inspection. (i.e. we won the first prize of black tea contest held by the government every year and gain tea SGS pesticides inspection) .
Q3. Do you think your tea price is reasonable?
Ans: With high quality, our tea price is relatively cheap. Having the same quality and same level, in comparison with other tea makers, our price is much competitive.
Q4. Do you offer trials or trial bag?
Ans:Yes, we do and buyer pays shipping cost.
Q5. Can the price be off if I place a mass order?
Ans:Yes, please give us the quantity for our best quote and we will get you back in three days.
Q6. If the order is confirmed and the payment is made, how long can we receive the products?
Ans:Once the order is set, I will advise you the delivery date ASAP. Normally, it will be about 15-25 days against your payment.